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Online Customer Satisfaction Survey Online Customer Satisfaction Survey
  Customer Follow-Up

Online Customer Satisfaction Survey

Thank you for your recent business. We hope your experience with Apex was a pleasant one. We welcome you to take a moment to complete this survey with regards to our completed work.

     Customer Follow-Up
Were options for your project presented to you clearly up front?
  Completely Satisfied     Neither Satisfied nor Dissatisfied     Not at all Satisfied
Comments:

Were our workmen courteous and professional?
  Completely Satisfied     Neither Satisfied nor Dissatisfied     Not at all Satisfied
Comments:

Did they arrive punctually each day?
  Completely Satisfied     Neither Satisfied nor Dissatisfied     Not at all Satisfied
Comments:

Did they leave the work area clean and tidy at the end of each day?
  Completely Satisfied     Neither Satisfied nor Dissatisfied     Not at all Satisfied
Comments:

Did the completed job meet your expectations as they were discussed with you prior to beginning the project?
  Completely Satisfied     Neither Satisfied nor Dissatisfied     Not at all Satisfied
Comments:

How satisfied overall are you with the work we performed?
  Completely Satisfied     Neither Satisfied nor Dissatisfied     Not at all Satisfied
Comments:

Was billing received accurate?
  Completely Satisfied     Neither Satisfied nor Dissatisfied     Not at all Satisfied
Comments:

Are you satisfied with the Apex post-completion follow-up process?
  Completely Satisfied     Neither Satisfied nor Dissatisfied     Not at all Satisfied
Comments:

Would you recommend Apex to your friends and/or family?
  Yes     Maybe     No
Comments:

What prompted you to call Apex?
  Radio Ad     Yellow Pages     Newspaper/Magazine Ad
  The Apex Newsletter     Saw an Apex Sign     Saw an Apex Truck
  Web Site     Referral from Someone     I am Already a Happy Apex Customer
Please provide any additional comments below:

May we use your comments in our advertising?
  Yes     No
Comments:

The following fields are not required for submission of this survey:

Name:
Address:
 
City:
State:
Zip Code:
Telephone:
E-Mail:
If follow-up is required, I prefer to be contacted by:
E-mail   Telephone

  






 
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